Legal
Billing & Refunds
Last updated August 3, 2026 · Sovchilar is operated by PixelKraft.
Heads-up: Sovchilar is operated by PixelKraft. Paid charges may appear on your card or bank statement as PixelKraft. Your bank or card statement may show “PixelKraft” rather than “Sovchilar”.
1. Merchant of record
Paid subscriptions for Sovchilar are sold by PixelKraft, the parent company that operates the product. Payment processing is handled by Stripe.
2. Subscriptions
Pro is a recurring subscription unless described otherwise at checkout. Pricing, billing interval, and featured benefits are shown before you confirm payment. Taxes may apply based on your location and Stripe’s tax settings.
3. Complimentary Pro
We may grant temporary Pro access without a charge (for example through invite rewards or admin grants). Complimentary access is not a paid subscription and may end when the stated period expires.
4. Cancellation
You can cancel a paid subscription at any time through Manage billing in the app (Stripe Customer Portal). Cancellation stops future renewals. You generally keep Pro until the end of the current paid period unless otherwise stated.
5. Refunds
Except where required by law, subscription fees are non-refundable once a billing period begins. If you believe you were charged in error, contact us promptly at hello@sovchilar.com and we will review the case in good faith.
6. Failed payments
If a renewal payment fails, Stripe may retry according to its settings, and Pro access may be suspended until payment succeeds or the subscription ends.
7. Contact
Billing questions: hello@sovchilar.com. Legal entity questions: legal@pixelkraft.net.